Making a Service Request

  • Emailing your support requests to helpdesk@tsghost.com is typically the most effective way to initiate a service request
  • Include a brief statement of your of your repair request in the Subject line of the email and any specific details of your request in the body of the email
  • Your repair request will be logged in to our integrated Professional Service Automation application so that your support team can begin to resolve your technical issue-via an onsite visit or by utilizing our remote computer repair and diagnosis capabilities
  • If emailing a support is not an option, you can always call your Network Administrator directly on his provided cell phone number to schedule a service request.